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18 ANDREW MILTON CHIEF OPERATIONS OFFICER AT CONSTANCE HOTELS AND SERVICES LTD Interview September 5th 2013 How long have you been with the Constance Group and what major developments have you been responsible for I re-joined Constance in 2012 having previously spent eight years in the group between 1999 and 2002. I am operationally responsible for the seven hotels which form part of Constance Hotels and Resorts. Over the last 18 months we have as a team embarked on numerous initiatives in the group with the aim of being a world-class player in the Indian Ocean. Constance started with one hotel and now has seven luxury hotels and resorts across the Indian Ocean. How did this evolve Our hotel development started back in the 1970s with Constance Belle Mare Plage in Mauritius a small hotel with a few bungalows which has evolved over the years into the large resort it is today. In 1998 we opened the five star deluxe hotel Constance le Prince Maurice. In 1999 we started our regionalisation in the Indian Ocean and opened our first hotel on the Island of Praslin in the Seychelles Constance Lmuria Seychelles. Constance Ephlia on Mahe followed in 2009. Our private Island Constance Tsarabanjina off the coast of Madagascar opened in 2006. Constance Halaveli opened in the Maldives in 2010 and Constance Moofushi in 2011. We have grown rapidly in the last five years and are well-established operators in the Indian Ocean region within the luxury hotel segment. Where are you based and why Constance head office is based in Mauritius. As we are a Mauritian company operating hotels in the Indian Ocean we have concentrated our development in this region. Given that the resorts are on different islands do they have the same overall feel or are there local differences Each hotel has the Constance Hotels feel and signature. However each hotel also has a local sense of place depending on its location and the culture of the country. How important is the design of the architecture and the interior and exterior spaces Design and architecture of the interior and exterior spaces are very important to the Constance Hotels and Resorts brand. We work with leading architects and designers to ensure that we conceive aspirational hotels and resorts. Constance Hotels Resorts